Website Terms and Conditions of Use

Effective Date: July 1, 2026

Last Updated: July 1, 2026

1. Welcome and Acceptance

These Website Terms and Conditions of Use (the "Terms") govern your access to and use of www.rvrteam.com and any related pages, content, and online services operated by RVR Consulting Group, Inc. ("RVR," "we," "us," or "our") (collectively, the "Site").

By accessing, browsing, or otherwise using the Site, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

These Terms apply only to your use of the Site. They do not, by themselves, create any client, advisory, fiduciary, confidential, employment, agency, officer, director, management, recruiting, candidate-placement, or other professional services relationship between you and RVR. Any engagement of RVR for consulting, advisory, executive search, talent acquisition, M&A advisory, business exit, or fractional executive services will be governed solely by a separate written engagement letter, services agreement, search agreement, placement agreement, or other written agreement signed by the applicable parties.

By using the Site, you further agree that you are at least eighteen years of age and have reached the age of legal majority in your jurisdiction. Individuals under eighteen are not permitted to use the Site or provide any personal information through it, even with parental consent. IF YOU ARE UNDER THE AGE OF EIGHTEEN, YOU ARE NOT AUTHORIZED TO USE THE SITE.

We may update or modify these Terms at any time at our sole discretion. Any changes will take effect immediately upon posting, and your continued use of the Site will signify your acceptance of the revised Terms. You are responsible for reviewing these Terms periodically to stay informed of any updates. The date of the latest revision appears at the top of this page.

THESE TERMS GOVERN YOUR USE OF THE SITE, AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS, LIMIT RVR’S LIABILITY TO YOU, AND REQUIRE YOU TO INDEMNIFY RVR. YOUR CONTINUED USE OF THE SITE CONFIRMS YOUR AGREEMENT TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SITE.

These Terms are provided in English. We do not guarantee the accuracy of any translated versions. In the event of any inconsistency between a translated version and the English version, the English version shall govern.

2. Nature of the Information on the Site

The Site provides general information about RVR, our team, our service offerings, and topics relevant to business owners, executives, and other professionals. Content on the Site — including articles, blog posts, case summaries, and overviews of our services — is provided for general informational purposes only.

Information on the Site is not, and should not be relied on as:

Legal, tax, accounting, investment, or other professional advice;
An offer to sell, or a solicitation of an offer to buy, any security, business interest, or other financial instrument;
A recommendation regarding the merits of any particular transaction, strategy, or course of action; or
An engagement to provide consulting, advisory, executive search, talent acquisition, M&A, business-exit, buy-side, sell-side, fractional executive, interim executive, or any other services.

Before acting on anything you read on the Site, you should consult with qualified professional advisors who can evaluate your specific facts and circumstances.

You are responsible for obtaining and maintaining the hardware, software, and internet connectivity required to access the Site. RVR does not warrant that the Site will be compatible with any particular device, operating system, or third-party software.

3. Professional Services — Important Notices

RVR may provide consulting and advisory services, executive search and talent acquisition services, M&A advisory and business-exit services, buy-side and sell-side transaction support, and fractional or interim executive services under separate written agreements. Nothing on the Site is intended to constitute:

Investment advice within the meaning of the Investment Advisers Act of 1940 or any state investment-adviser law;
A recommendation that any specific transaction be entered into;
An offer or solicitation in any jurisdiction where such offer or solicitation would be unlawful; or
Broker-dealer, securities, or investment-adviser services, except through persons or entities that are appropriately registered, licensed, or exempt from registration under applicable law.

Any actual consulting, executive search, talent acquisition, M&A, business-exit, buy-side, sell-side, fractional executive, interim executive, or related engagement will be conducted only under a separately executed engagement letter or written agreement and only with parties for whom such an engagement is lawful and appropriate. RVR does not provide legal, tax, accounting, investment, or securities advice through the Site, and users should consult their own qualified advisors before making decisions based on any Site content.

RVR attempts to ensure that information on the Site is complete, accurate, and current. However, despite our efforts, the information on the Site may occasionally be inaccurate, incomplete, or out of date. Additionally, while RVR makes all reasonable efforts to accurately display the attributes of its Site, we cannot and do not guarantee that any device will accurately display such attributes.

Accordingly, we do not warrant the completeness, accuracy, timeliness, or usefulness of any information on the Site, which includes, but is not limited to, any information related to product or service specifications, current events such as business transactions, or statistical or analytical information, and any reliance you place on such information is strictly at your own risk. The information and material presented on or through the Site is made available solely for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. The Site may also contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify our Content and the Site at any time, but we have no obligation to update our Content or Site. You agree that it is your responsibility to monitor changes to our Site Content and our Site.

4. Permitted Use of the Site

RVR grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Site for your internal business or personal informational use, subject to these Terms. You may print or download a reasonable number of copies of Site content solely for your internal reference, provided you keep all copyright, trademark, and other proprietary notices intact.

All other rights are reserved. If you use Site Content in violation of these Terms, your right to use the Site Content will cease immediately, and RVR may require you to return, delete, or destroy any copies you have made. You may not use the Site for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Site.

5. Prohibited Conduct

When using the Site, you must comply with all applicable laws and regulations. You agree that you will not:

Use the Site to transmit, post, or store material that is unlawful, obscene, defamatory, harassing, threatening, or otherwise objectionable;
Infringe any copyright, trademark, trade secret, or other intellectual-property right of RVR or any third party;
Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
Use the Site to advertise, promote, or solicit on behalf of any third-party product, service, or commercial venture without our prior written consent;
Attempt to collect or harvest personal information about other users, or otherwise scrape, crawl, data mine, monitor, copy, or extract data from the Site by automated or manual means without our prior written consent;
Distribute unsolicited or unauthorized communications, advertising, or promotional material ("spam");
Transmit any viruses, worms, malware, denial-of-service code, or other harmful code, or otherwise interfere with, disrupt, alter, tamper with, or impair the security, integrity, availability, or proper operation of the Site;
Attempt to gain unauthorized access to the Site, to any account or area not intended for you, or to any related systems or networks;
Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site;
Use any manual process to monitor or copy any of the material on the Site, or for any other purpose not expressly authorized in these Terms, without our prior written consent;
Use any device, software, or routine that interferes with the proper working of the Site;
Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;
Attack the Site via a denial-of-service attack or a distributed denial-of-service attack;
Otherwise attempt to interfere with the proper working of the Site;
Reverse engineer, decompile, attempt to derive the source code of, or bypass, disable, or circumvent any security, access-control, technical, or usage restrictions of any portion of the Site, except to the limited extent that applicable law expressly prohibits such restriction; or
Authorize, permit, enable, or encourage any third party to do any of the above.

RVR reserves the right, at its sole discretion, to investigate suspected violations of these Terms, to refuse or terminate access to the Site, and to report suspected unlawful activity to law-enforcement authorities.

6. Intellectual Property

6.1 Site Content

Except for User Content (defined below), all content, features, and functionality of the Site — including text, design, icons, graphics, logos, images, photographs, video, audio, articles, white papers, case summaries, service descriptions, presentations, checklists, tools, templates, models, methodologies, frameworks, processes, know-how, interfaces, software, and other materials, and the selection and arrangement thereof — is owned by or licensed to RVR and is protected by U.S. and international copyright, trademark, trade-secret, and other intellectual-property laws (collectively, "Site Content"). RVR and its licensors retain all rights, title, and interest in and to the Site Content.

These Terms grant you a limited, revocable, nontransferable, nonexclusive license to use the Site and Site Content solely for your business or personal use. You understand and agree that this license is not a transfer of title, right, or interest in the Site or Site Content, and that you are strictly prohibited from copying, modifying, recording, screen capturing, reproducing, publicly displaying, or attempting to decompile or reverse engineer the Site or Site Content; using the Site or Site Content for any commercial purpose (except as otherwise permitted by RVR); removing any copyright, trademark, or other proprietary notations from the Site or Site Content; misusing the Site; attempting to extract the source code from the Site; and otherwise infringing upon the intellectual property rights of RVR or its licensors. You may not use the Site to violate any applicable laws.

This license shall automatically terminate if you violate any of these restrictions, or any provision of the Terms, and may be terminated by RVR at any time for any or no reason. Upon termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format and immediately cease all access and use of the Site. Except as expressly provided in these Terms, no assignments or license of intellectual property are granted by RVR.

6.2 Trademarks

"RVR," "RVR Consulting Group," the RVR logo, and other names, logos, and slogans used on the Site are trademarks or service marks of RVR (the "RVR Marks"). You may not use any RVR Mark without our prior written consent or in any manner that suggests sponsorship, affiliation, approval, endorsement, or association with RVR where none exists. All other trademarks and service marks appearing on the Site are the property of their respective owners and are used for identification only.

6.3 Feedback

If you send RVR any comments, suggestions, ideas, or other feedback regarding the Site or our services ("Feedback"), you grant RVR a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, reproduce, modify, and otherwise exploit that Feedback for any purpose without compensation or obligation to you, subject to applicable law. Do not submit Feedback that you consider confidential or proprietary.

7. User Submissions

Certain features of the Site may allow you to submit information, including by completing a contact form, applying for a position, submitting professional materials in response to an RVR request, or sending email ("User Content"). You represent and warrant that you have the right to submit any User Content, that it is accurate to the best of your knowledge, and that submitting it does not violate any law or the rights of any third party.

You retain ownership of your User Content. You grant RVR a worldwide, royalty-free, sublicensable license to use, copy, store, transmit, and display your User Content solely as necessary to operate the Site, respond to your inquiry, evaluate your application or professional materials, administer a search or talent opportunity where applicable, otherwise provide the service you have requested, and comply with applicable law.

Please do not submit confidential, proprietary, or sensitive business information (such as transaction-specific details, financial statements, customer lists, trade secrets, government identification numbers, or financial account numbers) through the Site. Unsolicited submissions through the Site do not create confidentiality obligations for RVR unless and until RVR has agreed to those obligations in a separate written agreement. If you wish to discuss a potential engagement, please contact us directly so we can put appropriate confidentiality protections in place under a separate written agreement before any sensitive information is shared.

8. Job Applications, Candidates, and Search Information

If you submit information through the Site in connection with a position at RVR — including a résumé, CV, work history, references, compensation expectations, professional qualifications, or related materials — you do so voluntarily and authorize RVR to use that information to evaluate your application, contact you, and otherwise consider you for current or future opportunities with RVR. If you separately provide candidate information to RVR in connection with an executive search or talent acquisition opportunity, RVR may use and share that information as described in our Privacy Policy, in the relevant communications with you, and in any applicable engagement terms. Additional details about how candidate information is handled are described in our Privacy Policy.

9. Privacy Policy

All information that you provide to us, including, but not limited to, through the use of any interactive features on the Site, or that we otherwise collect on the Site, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. We collect and process personal data, including details about use of the Site. By accessing and using the Site, you consent to this collection and use as detailed in our Privacy Policy.10. Third-Party Links and Content

The Site may contain links to third-party websites, services, or resources that are not owned or controlled by RVR. We provide these links for convenience only. RVR does not endorse, and is not responsible for, the content, privacy practices, security, accuracy, or business practices of any third-party site or service. Your use of any third-party site is at your own risk and subject to the terms and policies of that site.

If you decide to access any Linked Site, you do this entirely at your own risk. References to any names, marks, products, or services of any third parties, third-party information, or Linked Sites are provided solely as a convenience to you, and do not constitute or imply an endorsement, sponsorship, recommendation of, or affiliation with, the third party or its products and services. RVR makes no representation or warranty as to any Linked Site content, products, or services, and you agree that RVR shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, products, or services available on or through any Linked Site or similar resource.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR SPECIAL LOSS, OR OTHER DAMAGE, WHETHER ARISING FROM NEGLIGENCE, BREACH OF CONTRACT, DEFAMATION, INFRINGEMENT OF COPYRIGHT, OR OTHER INTELLECTUAL PROPERTY RIGHTS, CAUSED BY THE EXHIBITION, DISTRIBUTION, OR EXPLOITATION OF ANY INFORMATION OR CONTENT CONTAINED WITHIN ANY LINKED SITE.

You may link to the Site only in a way that is lawful and does not damage or take unfair advantage of RVR’s reputation. You may not establish a link that suggests any association, sponsorship, approval, or endorsement by RVR where none exists; uses RVR Marks without permission; frames, mirrors, or otherwise displays the Site within another website or service; bypasses the Site’s homepage or legal notices; or appears on any site that contains unlawful, misleading, defamatory, infringing, or otherwise objectionable content. You agree to cooperate with us in immediately ceasing any unauthorized display or linking of the Site or Content. RVR may withdraw linking permission or request removal of any link to the Site at any time and without notice.

11. Geographic Restrictions

RVR is based in the United States. As such, we make no claims that the Site or any of its Site Content are accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

12. Disclaimers

THE SITE AND ALL SITE CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RVR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, AND RELIABILITY, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the foregoing, RVR does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, that defects will be corrected, or that any information on the Site is accurate, complete, current, or reliable. Statements made by RVR or any other party on the Site about future results, market conditions, or business outcomes are forward-looking and inherently uncertain; actual results may differ materially. YOU AGREE THAT YOU MUST EVALUATE, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THE SITE, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS, TIMELINESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THE SITE

Without limiting the foregoing, RVR does not guarantee any business, financial, operational, strategic, hiring, recruiting, talent, valuation, transaction, financing, due-diligence, integration, cost-savings, revenue, growth, return-on-investment, or other outcome. Any examples, case studies, market commentary, descriptions of experience, or statements regarding potential results are illustrative only and do not guarantee that similar results will be achieved.

Use of the Site is at your own risk.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RVR, ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION — ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF RVR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ADDITIONALLY, IN NO EVENT WILL RVR OR ITS RESPECTIVE MEMBERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNEES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, OR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THE SITE, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR INCOME, LOSS OF USE, LOSS OF DATA, LOSS OF OTHER INTANGIBLES, BUSINESS INTERRUPTION, LOSS OF SECURITY OF INFORMATION YOU HAVE PROVIDED IN CONNECTION WITH YOUR USE OF THE SITE, PAIN AND SUFFERING, EMOTIONAL DISTRESS, UNAUTHORIZED INTERCEPTION OF ANY SUCH INFORMATION BY THIRD PARTIES, PERSONAL INJURY, ILLNESS, AND SIMILAR DAMAGES, EVEN IF RVR HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, SUCH DAMAGES WERE REASONABLY FORESEEABLE, OR RVR WAS GROSSLY NEGLIGENT.

FURTHER, RVR AND ITS RESPECTIVE MEMBERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNEES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, AND ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THE SITE WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SITE, ANY INFORMATION OR MATERIALS ON THE SITE, ANY LINKED SITES, OR THE MATERIALS, INFORMATION, OR SERVICES CONTAINED AT ANY OR ALL SUCH LINKED SITES. IN THE EVENT OF ANY PROBLEM WITH THE SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE IS TO STOP USING THE SITE. THE MAXIMUM LIABILITY OF RVR AND ITS RESPECTIVE MEMBERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNEES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, OR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THE SITE FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, REGARDLESS OF THE FORM OF ACTION AND WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE), OR OTHERWISE, SHALL BE THE TOTAL AMOUNT, IF ANY, PAID BY YOU TO US TO ACCESS AND USE THE SITE.

IT IS POSSIBLE THAT APPLICABLE LAW MAY NOT ALLOW FOR LIMITATIONS ON CERTAIN IMPLIED WARRANTIES OR EXCLUSIONS OR LIMITATIONS OF CERTAIN DAMAGES; SOLELY TO THE EXTENT THAT SUCH LAW APPLIES TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IF APPLICABLE LAW PROHIBITS THE LIMITATION OR EXCLUSION OF A PARTY’S LIABILITY WITH RESPECT TO DEATH OR PERSONAL INJURY CAUSED BY SUCH PARTY’S NEGLIGENCE, FRAUD, OR ANY OTHER MATTER, THEN SUCH PARTY’S LIABILITY WILL NOT BE LIMITED OR EXCLUDED TO THE EXTENT OF SUCH PROHIBITION UNDER SUCH APPLICABLE LAW.

IN ANY EVENT, RVR'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND DO NOT LIMIT LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.14. Indemnification

You agree to indemnify, defend, and hold harmless RVR and its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use or misuse of the Site; (b) your breach of these Terms; (c) any User Content you submit; (d) your violation of any law or the rights of any third party; (e) your fraud, willful misconduct, or negligent act or omission in connection with the Site; (f) the acts or omissions of any other user or third party, or (g) any claims, damages, charges of discrimination, demands, losses, liabilities and causes of action, of any type, that any current or former employee, consultant, or contractor may raise or allege that use of the Site or any hiring decision based in any way upon use of the Site violates any federal, state, or local statutes, ordinances, or common law. If you fail to promptly indemnify and defend a covered claim, RVR shall have the right to defend itself, and in such case, you shall promptly reimburse RVR for all of its associated costs and expenses. RVR reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification.

15. Modifications to the Site and These Terms

RVR may modify, suspend, or discontinue the Site or any part of it at any time, with or without notice. RVR may also revise these Terms from time to time. The most current version will always be posted on the Site, with the "Last Updated" date reflecting when it took effect. Your continued use of the Site after revisions become effective constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the Site.

16. Termination

RVR may suspend or terminate your access to the Site at any time, for any reason or no reason, with or without notice. Provisions that by their nature should survive termination — including provisions relating to intellectual property, user submissions, feedback, disclaimers, limitations of liability, indemnification, governing law, venue, dispute resolution, and any restrictions on use of the Site or Site Content — will survive.

17. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Mandatory Arbitration, Class Action Waiver, and Opt-Out Procedure

18.1 Agreement to Arbitrate.

Except as provided in Sections 18.5 and 18.6, you and the Company agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the Privacy Policy, the Site, or any products or services offered through the Site ("Dispute"), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal or equitable theory, shall be resolved exclusively through final and binding individual arbitration, rather than in court, except as set forth below. This agreement to arbitrate is intended to be broadly interpreted and applies to all Disputes regardless of when they arose or arise, including Disputes that accrued before you entered into these Terms.

This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. (the "FAA"), and shall be enforceable to the fullest extent permitted by law. The FAA governs the interpretation and enforcement of this Section 18 in all respects. If the FAA is found inapplicable, the arbitration laws of the State of Florida shall govern.

18.2 Arbitration Procedures.

(a) Administering Body. All arbitrations shall be administered by the American Arbitration Association ("AAA") pursuant to the AAA Consumer Arbitration Rules then in effect (available at www.adr.org), as modified by these Terms. If the AAA is unavailable or unwilling to administer the arbitration, the parties shall mutually select an alternative arbitration administrator. In the event the parties cannot agree, a court of competent jurisdiction shall appoint the administrator.

(b) Neutral Arbitrator. The arbitration shall be conducted before a single, neutral arbitrator selected in accordance with the AAA Consumer Arbitration Rules. The arbitrator shall have the authority to award any relief that would be available in a court of law, including injunctive or declaratory relief, but only on an individual basis and only to the extent necessary to provide relief warranted by the individual claim.

(c) Venue and Governing Law for California Consumer Claims. For any Dispute arising under or relating to the Site or these Terms by a California resident or a claim arising in California: (i) the arbitration shall be conducted in the State of California, at a location within the county of the consumer's residence, unless the parties mutually agree otherwise; and (ii) California law shall govern the substantive resolution of the Dispute. This provision is intended to comply with California Civil Code § 1799.208.

(d) Venue and Governing Law for All Other Claims. For all Disputes not subject to Section 18.2(c), the arbitration shall be conducted in Orange County, Florida, and Florida law shall govern the substantive resolution of the Dispute.

(e) Small Claims Court Option. Notwithstanding the foregoing, either party may bring an individual claim in a small claims court of competent jurisdiction, provided such claim remains in small claims court and is not removed or appealed to a court of general jurisdiction. For California residents, if a Dispute qualifies for adjudication under the California Small Claims Act (Cal. Code Civ. Proc. § 116.110 et seq.), you have the option to pursue the Dispute in small claims court in lieu of arbitration.

(f) Arbitration Format. The arbitration shall be conducted via written submissions, telephonically, or by videoconference, unless the arbitrator determines that an in-person hearing is necessary. The arbitrator shall issue a written award stating the essential findings and conclusions on which the award is based.

(g) Discovery. The parties shall have the right to conduct reasonable discovery, including the right to take depositions (with leave of the arbitrator) and obtain production of relevant non-privileged documents, consistent with the AAA Consumer Arbitration Rules and, for California claims, the discovery rights provided under California Code of Civil Procedure applicable to a nonlimited civil case before the superior court, subject to leave of the arbitrator for depositions.

(h) Arbitration Fees and Costs. The allocation of arbitration fees shall be governed by the AAA Consumer Arbitration Rules. The Company shall bear all AAA filing, administrative, and arbitrator fees in excess of the filing fee that would be charged in a court of general jurisdiction for the claim at issue, provided the claim is not found by the arbitrator to be frivolous. The Company shall not seek attorneys' fees or costs from you in arbitration unless the arbitrator finds your claim to be frivolous or brought in bad faith.

18.3 Class Action Waiver.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING, WHETHER IN ARBITRATION OR IN COURT. The arbitrator shall have no authority to consolidate more than one individual's claims, and may not otherwise preside over any form of class, collective, or representative proceeding. All claims must be brought and resolved solely on an individual basis.

Severability of Class Waiver. If this class action waiver is found unenforceable with respect to any Dispute, then Section 18 (the agreement to arbitrate) shall be null and void with respect to that Dispute, and such Dispute shall be resolved in court pursuant to Section 17 of these Terms (Governing Law) and Section 19 (Dispute Resolution), except that the class action waiver shall remain enforceable with respect to all other Disputes.

18.4 Mass Arbitration.

If twenty-five (25) or more individuals submit substantially similar arbitration demands against the Company at or around the same time, whether or not through coordinated counsel, the Company may elect to administer such claims pursuant to the AAA Mass Arbitration Supplementary Rules then in effect. In such event, a single Process Arbitrator may be appointed to resolve threshold administrative issues, and the parties shall participate in a global mediation, consistent with AAA procedures, prior to individual merits hearings. Any party may opt out of mediation upon written notice.

18.5 Excluded Claims.

Notwithstanding Section 18.1, the following claims are excluded from the arbitration obligation and may be pursued in any court of competent jurisdiction:

(a) claims for temporary restraining orders, preliminary injunctions, or other provisional equitable relief pending the outcome of arbitration, where failure to obtain such relief would result in irreparable harm to the party seeking relief;

(b) claims within the jurisdiction of a small claims court, as set forth in Section 18.2(e);

(c) claims that applicable federal law expressly exempts from mandatory arbitration, including sexual assault and sexual harassment claims under the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act, Pub. L. 117-90 (2022); and

(d) any claim that a court of competent jurisdiction finally determines may not be compelled to arbitration as a matter of law.

18.6 Informal Dispute Resolution — Pre-Arbitration Notice Required.

Before initiating arbitration, the claimant shall provide the other party written notice of the Dispute (a "Notice of Dispute") by email (to info@rvrteam.com, for notices to RVR) or to the email RVR has on file for you (for notices to you). The Notice of Dispute shall describe the nature and basis of the claim and the specific relief sought. The parties shall attempt in good faith to resolve the Dispute within thirty (30) days of receipt of the Notice of Dispute (the "Informal Resolution Period"). Arbitration may not be initiated until after the Informal Resolution Period has expired. This pre-arbitration notice requirement is a condition precedent to arbitration and, if not satisfied, is a ground for dismissal of an arbitration demand without prejudice.

18.7 Opt-Out Procedure.

You have the right to opt out of this mandatory arbitration agreement and class action waiver. To exercise your opt-out right, you must notify the Company within ten (10) calendar days of the date you first access or use the Site or agree to these Terms (the "Opt-Out Deadline") by sending a written opt-out notice (an "Opt-Out Notice") to:

RVR Consulting Group, Inc.

Attn: Legal – Arbitration Opt Out

1964 Howell Branch Road, Suite #206

Winter Park, FL 32792

Telephone: 407-677-0400

Email: info@rvrteam.com

The Opt-Out Notice must include: (1) your full legal name; (2) the email address associated with your account or use of the Site; (3) your mailing address; and (4) a clear statement that you are opting out of the arbitration and class action waiver provisions of Section 18. Opt-out notices sent by email must be sent from the email address you used when accessing the Site and must include "Arbitration Opt-Out" in the subject line.

The opt-out is timely only if sent on or before the Opt-Out Deadline. The date of your first access or use of the Site shall be determined by the Company's server logs or account creation records. No opt-out is effective if submitted after the Opt-Out Deadline, regardless of when it is received.

If you timely opt out, neither you nor the Company will be required to arbitrate Disputes under Section 18, and both parties retain their rights to litigate Disputes in court subject to Sections 13 and 14 of these Terms. Opting out of arbitration will not affect any other provision of these Terms or your right to access and use the Site.

If you do not opt out by the Opt-Out Deadline, your continued use of the Site following the Opt-Out Deadline constitutes your agreement to arbitrate all Disputes on an individual basis and your waiver of the right to pursue class, collective, or representative claims, as set forth in this Section 18.

18.8 Governing Authority; Delegation of Gateway Issues.

The parties agree that the arbitrator, not any court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate, including whether a particular claim is subject to arbitration, except that the enforceability of the class action waiver in Section 18.3 shall be determined by a court of competent jurisdiction, not the arbitrator.

18.9 Confidentiality.

All arbitration proceedings and any awards shall be confidential to the maximum extent permitted by applicable law. The parties, their counsel, the arbitrator, and the arbitration administrator shall not disclose the existence or content of any arbitration, or any award, to any third party, except: (a) as necessary to enforce an award; (b) as required by law or court order; or (c) with the prior written consent of all parties.

18.10 Survival.

This Section 18 shall survive the expiration, modification, or termination of these Terms and any relationship between you and the Company.

19. Dispute Resolution (if and only if a tribunal has ruled that arbitration is prohibited by applicable law)

This section applies only where applicable law, as determined by a court with appropriate jurisdiction, prohibits arbitration of disputes in accordance with the previous section regarding arbitration.

(a) Procedure.

If any controversy, allegation, or claim (including any non-contractual claim) arises out of or relates to the Site, the Content, these Terms or to any of our actual or alleged intellectual property rights (collectively, a “Non-Arbitration Dispute”), then you and we agree to send a written notice to the other providing a reasonable description of the Non-Arbitration Dispute, along with a proposed resolution of it. Our notice to you will be sent to you based on the most recent contact information that you provide us. But if no such information exists or if such information is not current, then we have no obligation under this section. Your notice to us must be sent to: info@rvrteam.com.

For a period of sixty (60) days from the date of receipt of notice from the other party, we and you will engage in a dialogue in order to attempt to resolve the Non-Arbitration Dispute, though nothing will require either you or us to resolve the Non-Arbitration Dispute on terms with respect to which you and us, in each of our sole discretion, are not comfortable.

(b) Jurisdiction.

The parties agree that the state or federal courts in Florida shall have non-exclusive jurisdiction of any Non-Arbitration Dispute.

(d) Injunctive Relief.

The foregoing provisions of this section will not apply to any legal action taken by us to seek an injunction or other equitable relief in connection with any loss, cost, or damage (or any potential loss, cost, or damage) relating to the Site, any Content, your User Contribution, or our intellectual property rights (including such as we may claim may be in dispute), our operations, or our products or services.

20. Miscellaneous

These Terms, together with the Privacy Policy and any separate written agreement between you and RVR, constitute the entire agreement between you and RVR regarding your use of the Site and supersede any prior agreements on that subject.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

RVR's failure to enforce any right or provision will not be a waiver of that right or provision.

You may not assign these Terms without RVR's prior written consent; RVR may assign them freely.

Nothing in these Terms creates any third-party beneficiary rights. Any notice to RVR under these Terms must be sent to the contact information below.

By accessing the Site, you agree that the laws of the United States and the state of Florida without regard to conflicts of laws principles, will apply to these Terms and all matters relating to the Site.

You agree that regardless of any statute or law that establishes a different statute of limitations, to the maximum extent permitted under applicable law, any claim or cause of action (including any arbitration) arising out of, related to or connected with the use of the Site, or these Terms, or other transactions or relationships must be filed within one year after such claim or cause of action arose or be forever barred.

We may provide you with information regarding the Site in electronic form only. You agree that such notices and other communications sent electronically satisfy any legal communication requirements, including any requirements that such communication must be in writing.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and RVR as a result of these Terms or use of the Site.

Any provisions that, by their nature, are intended to survive shall survive any termination of these Terms.

21. Contact Us

If you have questions about these Terms, please contact: